Privacy Policy

cofeeds is operated by Cofeeds ("cofeeds", "we", "us"), located at 515 rue de la Verendrye, Trois-Rivieres, QC G9A 2S3, Canada. We operate a talent marketplace that connects candidates with employers using AI-assisted profiles and interviews. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using cofeeds you agree to the practices described here.

• Account information — your name, email address, and role (candidate or employer), provided directly or via Google sign-in.
• Candidate content — the resume/CV you upload, the skills and experience extracted from it, and the audio/video and transcript of your AI interview.
• Employer content — your company name, billing email, and the job requirements you submit.
• Payment information — handled by our payment processor (Stripe). We do not store full card numbers.
• Usage data — basic logs, analytics, and error/performance monitoring needed to operate, secure, and improve the service.

• To build your candidate profile and match it to relevant roles.
• To conduct and score your AI interview and generate profile insights.
• To let employers search for, and unlock access to, matching candidate profiles.
• To process payments and send transactional emails (e.g. when your profile is live).
• To maintain, secure, and improve the service.

We use third-party AI services to parse resumes, conduct voice interviews, and generate scores and embeddings. Content you submit may be processed by these providers solely to deliver these features. Interview scores and recommendations are automated estimates and are not guarantees of any outcome.

We use automated systems to score interviews and to rank and match candidate profiles to roles. These outputs help employers decide whom to review; the decision to contact, interview, or hire remains with the employer.

• Human review and explanation — you may ask us for information about how your automated assessment was generated, and request human review of an automated result, by emailing support@cofeeds.com.
• Notices and consent — where the law requires specific notice or consent before using AI to assess a recorded interview, or requires bias auditing of automated hiring tools, we provide those notices and obtain consent as required.
• Your choice — you consent to the recording and automated analysis of your interview when you begin it, and you can decline by not starting the interview.

We share information only as needed to run cofeeds:

• Employers who pay to unlock your profile receive your full profile, contact details, and interview materials.
• Service providers who process data on our behalf — including hosting and database (Supabase), AI/LLM and document processing, voice interviews, payments (Stripe), email delivery (Resend), and error and performance monitoring (Sentry).
• Legal — where required by law or to protect rights, safety, and security.

We do not sell your personal information.

Your information may be processed and stored outside your province or country, including in the United States, by us and our service providers (for example, hosting, AI/LLM and document processing, voice interviews, payments, email delivery, and error monitoring). Where personal information is transferred across borders, we take steps to ensure it remains protected by appropriate safeguards and in accordance with applicable law.

We keep your information only as long as needed for the purposes described in this policy:

• Account and profile data — for as long as your account is active.
• Resume/CV and extracted profile data — for as long as your account is active.
• Interview audio/video recordings — up to 24 months from the interview, or until you delete your account, whichever comes first.
• Interview transcripts, scores, and embeddings — for as long as your account is active.
• Payment and transaction records — as required by tax and accounting law (typically up to 7 years).
• Security and audit logs — up to 24 months.

When you delete your account, we remove or de-identify your personal information within 30 days, except records we must retain by law (such as transaction records) or to resolve disputes and enforce our agreements. You can request deletion at any time (see below).

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to withdraw consent. To exercise these rights, contact us at support@cofeeds.com.

We use industry-standard measures including encryption in transit, access controls, and private storage for resumes and interview recordings. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We use essential cookies to keep you signed in and to operate the service. We do not use cookies to sell your data.

cofeeds is not directed to anyone under 18, and we do not knowingly collect their information.

We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above and, where appropriate, by additional notice.

Questions about this policy, or want to reach our privacy contact? Email support@cofeeds.com, or write to Cofeeds, 515 rue de la Verendrye, Trois-Rivieres, QC G9A 2S3, Canada. We have designated a privacy contact responsible for our compliance with applicable privacy law.